Give satisfaction to customers

One of the reasons customers buy products or use your services because your product is capable of accomplishing the problems faced by customers. So in this case the product There is a troubleshooting tool.

But be aware, that in today's market many available products similar to products you offer, or even many of the same product with your product, or a lot of products that provide the same benefits with the products you offer. This results in many choices of customers on a product, and customers are also easily switch from one product to another product.

In addition, the information available to konsmen currently very much, whether on television, print media, the Internet or using social media like facebook, myspace and so forth. With the amount of information available, today's consumers have become more educated and smart to choose a product or service.

Consumers who are more educated with the onslaught of information is of course free to choose the product that is able to provide satisfaction to customers. In general, customers will find satisfaction by considering the product purchased, the company that manufactures or distributes these products, and most importantly the people who sell.

So important for sales executives to know three things to be able to give a thorough satisfaction to the customer. To be able to satisfy consumers, the sales executives need to think from the standpoint of the customer. So what about customers who think before they buy?

What is clear, the product must be qualified. It's hard to sell products that are not qualified. Even if you can, usually not sustainable sales or customer will not buy the product repeatedly. Quality products usually have a good reputation in the market. A good reputation can be seen from the experiences of customers, or news about your product. Products must also provide benefits for customers. The benefits here can mean real benefits, or emotional benefit.

In connection with the company, customers will be more confident if the company producing these products have a good reputation. Unilever products are guaranteed quality products.

In connection with the company, one thing must not be overlooked is the system of sales or services provided by companies or sales executives. This is done by providing convenience for customers such as ease of order / buy, easy to contact you, ease of payment, and other conveniences necessary your customers.

Which is often a consideration for customers to buy is the person who sold you that as sales executives. Many events, someone willing to buy (again) because of its sales executives are more reliable, has a good track record, capable of providing solutions for customers, and friendly to customers. In fact never happened, customers are still buying and are willing to switch products or companies because sales executives to move to its peers.

So far more important than all this is the attitude and behavior as sales executives. Therefore, build your reputation by providing the best service to customers, was friendly with customers, treat the customer as a friend so that the customer will always find you to the problems faced by customers.

So prepare yourself to be able to provide total satisfaction to customers by taking into account the aspects mentioned above the products you offer, the selling and service, reputation and the reputation of your own.